Chief Operating Officer 

Oct 2013 – Present

Highlight your duties and achievements in a few sentences here. You can also describe the company a bit, for those who might be unfamiliar.

Logistics Operations Lead Specialist 

Aug 2007 – 2013

Comprehensive Retail Returns management / Teammate Scanline supervision / Whse. Mngmnt.

• .As Team Lead/Logistics Specialist, my responsibilities include supervising hourly test and repack teammates. Ensure productivity, cost management, quality, customer service and safety goals are achieved according to established OSHA standards.
• Supervise and coordinate a team of 31 fulfillment, scanning and Direct Model teammates: providing direction, leadership, and coaching as necessary.
• Improve overall efficiency of the operation through modifications and/or enhancements of operational functions and process improvements for Dell/SPOR customers.
• Closely monitors key departmental/shift performance indicators and make appropriate daily/hourly adjustments to achieve balance while maintaining performance standards.
• Supervise the completion of freight bill
• Ensure that first article, inspection, and shop order routing processes are followed.

CMP Lead Field Consultant 

2005 – 2007

• Analyze potential competitive activities and response to alternative solutions (e.g. pricing
decisions, equipment and marketing plans, etc.) in order to refine best alternate solutions.

* Managed several locations Internationally in the Caribbean at Bluebeard's Castle, St. Thomas
Airport, Dreams Sugar Bay Villas, and Hilltop Villas.

CMP FIeld Manager 

2003 – 2005

* As Logistics CMP Area Manager in New ORleans, supervised a group of 29 Marketing
Representatives and 5 Field Supervisors covering 15 outside Logistics Time-Share locations
including Harrah's Casino, Grayline Tours, Six Flaggs, Hard Rock Cafe', 4 Riverboats, Holiday
Inn, St. Charles Avenue Hotel/Plaza and others.

* Managed several locations Internationally in the Caribbean at Bluebeard's Castle, St. Thomas
Airport, Dreams Sugar Bay Villas, and Hilltop Villas.

* Held several positions including Marketing Specialist, Line Supervisor, promoted to Logistics
CMP Field Manager where we set records in Retail Sales June, July and August of 2005;
producing sales records exceeding $7 million in volume.

* Managed staffing requirements, conducted interviews, hired and trained new employees.

Director of Operations/Procurement 

1999 – 2004

• Secured Funding for Direct Response Businesses
• Secure resource commitments from both the customer and All Sports in order to develop and execute the project plan
• Conduct analysis of consumer purchasing behaviors and consumption occasions by using internal and external resources (e.g.; CCT+, CREST, Scarborough, etc)
• Manage quality, cost and speed commitment in order to ensure successful completion of projects, providing monthly reports of relevant information as to project scope, its changes and milestones attained.
• Analyze potential competitive activities and response to alternative solutions (e.g. pricing decisions, equipment and marketing plans, etc.) in order to refine best alternate solutions.
• Assist in the develop and implementation of the All Sports System (e.g. cross-functional team) to develop and implement Business Plan/solutions that meet customer needs.
• Build Business Plan/solution and contingency plans in collaboration with the customer using information collected during the discovery process (plan meets customer needs) Establish objectives for each member of a project team in order to clarify expectations and the relationship of his or her work to that of others on the team. Delegate work assignments and tasks to appropriate individuals.

Level 4 (Folger Coffee Plant - Level 4 Shift Manager) 

1984 – 1997

• As Logistics Level 4 Shift manager, supervision of all warehouse shift operations including Warehouse Inventory, cycle counting, adjustment reporting, Forklift-mounted RF Scan Gun Calibrations, overtime administration, absenteeism, safety, product quality, staffing, product protection (meeting OSHA guidelines), MSDS alignment, Training validations, Performance Reviews, Department Budget, Inspections, On-Time Shipments, Equipment Maintenance, TQM and overall warehouse appearance. I am trained in HACCP. As Project Leader in 1996 thru several initiatives, was successful in reducing the Warehouse Budget; with company savings of $327k. Issued disciplinary action as appropriate and as needed.

Deputy Sheriff 

Mar 1979 – Nov 1983

* Fully-Commissioned Deputy Sheriff - performing direct law enforcement duties. Worked inside of Corrections at HOUSE OF DETENTIONS in custody and control department. Worked with Capais & Subpeonas. Worked at FISK SCHOOL (Inmate Work Release Program). Assigned to S.I.D. (Special Investigations Division) for 8 months.

* While at Fisk School Work Release; Special Housing requires a review of classification files; met with inmates on daily basis; research data to determine if inmate's housing is still appropriate; submit each month to SMRC with recommendation from Sergeant.

* Deliver important information to Brass, such as license plate numbers, warrant statuses and background information on suspects/inmates. Created digital or written reports, lists and logs based on these calls. Provide training for new communications officers.

* Supervised inmates during medical/mental health/dental appointments. Supervised inmates during education and other inmate programs. Assisted with attorney and family visitation.
Screened visitors entering the facility. Performed general clerical and non-security duties.
Providing additional security at the Intake & Release Center. Supervised inmate workers within the OPSO Detention Center.
Responding to back-up calls.

Ph.D Psychology 1997 - 2001

Describe your studies, involvements, and accomplishments at this school.

Business Managment 1993 - 1996

Describe your studies, involvements, and accomplishments at this school.

 Present - Present

Describe your studies, involvements, and accomplishments at this school.